Privacy Policy

1. Data Controller Information

2. Introduction

The ICT Services Department, operating as LeapAI Africa (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal data in accordance with the Uganda Data Protection and Privacy Act, 2019.

This privacy policy explains how we collect, use, and safeguard your information when you visit our website or participate in our AI training program.

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Professional information (job title, company, industry)
• Payment information for course enrollment
• Communication preferences
• Information provided through contact forms or email correspondence

3.2 Technical Data

We automatically collect minimal technical information when you visit our website to ensure proper functioning and security:

• IP address and device information
• Browser type and version
• Server logs for security and troubleshooting purposes

4. How We Use Your Information

We use your information to:

• Process course enrollments and payments
• Deliver our AI training program content
• Communicate with you about the program
• Respond to inquiries and provide support
• Improve our website and services
• Send relevant educational content and updates (with your consent)
• Comply with legal obligations under Ugandan law

5. Legal Basis for Processing

Under the Uganda Data Protection and Privacy Act, 2019, we process your personal data based on:

• Contractual necessity: Processing required to fulfill our training program contract with you
• Legitimate interests: Improving our services and ensuring website security
• Consent: Your explicit consent for marketing communications and non-essential data use
• Legal obligations: Compliance with Ugandan laws and regulations

6. Information Sharing and Third Parties

We do not sell your personal information. We may share your information with:

• Service providers: Entities that assist in course delivery (under strict confidentiality agreements)
• Payment processors: For secure processing of enrollment transactions
• Hosting provider: HOST Africa (for website hosting and infrastructure)
• Legal authorities: When required by Ugandan law or legal process

All third-party service providers are required to maintain the confidentiality and security of your personal information and may only use it for the specific purposes we authorize.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure hosting infrastructure provided by HOST Africa
• Encrypted transmission of sensitive data (HTTPS)
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Staff training on data protection principles

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Course participants: For the duration of the program plus 2 years for record-keeping
• Financial records: As required by Ugandan tax and financial regulations (typically 7 years)
• Marketing consent: Until you withdraw consent or request deletion
• Inquiries: Up to 1 year after resolution

9. Your Rights

Under the Uganda Data Protection and Privacy Act, 2019, you have the following rights:

• Right to access: Request copies of your personal information
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to restrict processing: Request limitation on how we use your data
• Right to data portability: Request transfer of your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact our Data Protection Officer at privacy@leapai.africa. We will respond to your request within 21 days as required by law.

10. Cookies

Our website uses minimal cookies necessary for essential functionality. Please refer to our Cookie Policy for detailed information about how we use cookies.

We do not currently use analytics or marketing cookies. If this changes in the future, we will update our Cookie Policy and seek your consent as required by law.

11. International Transfers

Your personal data is primarily processed and stored in Uganda. Our website hosting provider (HOST Africa) maintains infrastructure within Africa.

In limited cases, data may be transferred internationally (e.g., payment processing). When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with Ugandan law, including through contractual protections with service providers.

12. Children's Privacy

Our services are designed for business executives and managers. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will delete it promptly.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the new policy on this page
• Updating the “Last updated” date
• Sending email notification to enrolled participants for material changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Complaints and Regulatory Authority

If you believe we have not handled your personal data in accordance with this policy or Ugandan law, you have the right to lodge a complaint with:

We encourage you to contact us first so we can address your concerns directly.

15. Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at: